Terms and Conditions - Gardening Services Brockley
Welcome to our Gardening Services in Brockley. Please read these Terms and Conditions carefully before engaging our services. By hiring us, you agree to comply with and be bound by the following terms.
Service Scope
Our comprehensive gardening services in Brockley include:
- Lawn Maintenance: Mowing, edging, and fertilizing
- Pruning and Trimming: Trees, shrubs, and hedges
- Garden Design and Installation: Plant selection and layout
- Weed Control: Manual and chemical treatments
- Seasonal Clean-ups: Leaf removal and debris clearance
Payment Terms
Payments for our gardening services are due as follows:
- Upfront Deposit: A 50% deposit is required before work commences.
- Final Payment: The remaining 50% is due upon completion of the services.
- Payment Methods: We accept cash, bank transfers, and major credit cards.
Invoices must be settled within 14 days of receipt. Late payments may incur additional charges.
Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Notice Period: Cancellations must be made at least 48 hours in advance.
- Cancellation Fees: Cancellations made within 24 hours of the scheduled service may incur a fee equal to 25% of the total service cost.
- Rescheduling: We strive to accommodate rescheduling requests based on availability.
Liability and Insurance
Our gardening services in Brockley are covered by comprehensive liability insurance, ensuring:
- Property Protection: We are liable for any accidental damage caused to your property during service delivery.
- Worker Safety: Our team is trained and insured against workplace injuries.
However, we are not responsible for:
- Pre-existing Conditions: Damage caused by pre-existing structural issues or plant diseases.
- Unforeseen Obstacles: Natural disasters or events beyond our control.
Client Responsibilities
To ensure effective service delivery, clients agree to:
- Access: Provide secure access to your property during scheduled service times.
- Clear Area: Remove personal items and obstacles from areas to be serviced.
- Communication: Inform us of any specific instructions or concerns before service commencement.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes via email or postal mail. Continued use of our services constitutes acceptance of the updated terms.
Dispute Resolution
In the event of disputes, both parties agree to seek resolution through:
- Direct Negotiation: Attempting to resolve the issue amicably.
- Mediation: Engaging a neutral third party to facilitate a resolution.
- Legal Action: As a last resort, pursuing legal avenues in accordance with local Brockley regulations.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom, specifically the jurisdiction of Bexley Borough, where Brockley is located. Any legal actions will be filed within this jurisdiction.
Termination
We reserve the right to terminate services under the following conditions:
- Non-Payment: Failure to adhere to payment terms may result in service termination.
- Violation of Terms: Breach of any terms outlined herein.
- Safety Concerns: If client behavior poses a safety risk to our team.
Acceptance of Terms
By engaging our gardening services in Brockley, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Contact Information
Please direct any questions regarding these terms to our customer service team. We are committed to providing transparent and fair services to all our clients in Brockley.